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| CRM APPLICATIONS |
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Customer Relationship Management (CRM) is a business strategy targeted at understanding and anticipating the needs of a company’s current and potential customers. The purpose of this strategy is to optimize the company’s profitability through enhanced customer satisfaction. CRM technology applies the integrated use of customer data combined with analytical and support tools to provide a superior delivery mechanism from the customer’s perspective.
D2S designs Customer Relationship Management (CRM) applications to meet the critical requirements of businesses that need to accommodate rapid growth of market demands and customer expectations. Our applications conform to the client's unique requirements and help strengthen customer relationships by automating important sales, marketing, customer support, engineering, and quality assurance processes across the organization.
The customer self-service applications developed by D2S give customers online access to the company's products and services and provide the companies with the update demands of their customers automatically. |
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| What we deliver: |
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CRM assessment and feasibility:
Conduct a feasibility study and proposal for an organization to implement CRM. This includes developing the overall business scope, identifying the technical scope, and creating an accurate expense and cost-justification model.
CRM project implementation:
Manage the organizing, planning, and executing of a complete CRM implementation including defining requirements, design, interfaces, testing, and implementation.
CRM user acceptance and knowledge transition:
Develop, coordinate and roll out all aspects of user acceptance including instructional design, train-the-trainer, delivery (training), and creation of a feedback mechanism.
CRM on-site professional services:
Create a superior delivery mechanism by working closely with your project team to implement entire systems or lend a hand on critical tasks. |
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 Get in Touch
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| To discuss how we can help your organization: |
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Email us at: info@d2stechnologies.com
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Call us at: 91- 9312835293 |
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E-mail 
91- 9312835293 
